One of the key questions when it comes to true business sustainability is whether it is part of the way a company remunerates its staff. If all the drivers related to the way you pay and bonus your staff are short term in nature, it is fairly likely that the only results you will see emerging from your staff will be short term. Just take a look at the financial sector if you need a clue to what happens when you reward short termism!
So when you see a company who has incorporated sustainability metrics into the way they reward their staff, it may make you think that they are on the right track. Surely once you have made a public commitment to a metric you should stick by it.
Not so if you are Shell. This is taken from their 2009 Sustainabilty Report:
"Shell uses a number of key indicators to evaluate the company’s overall performance across financial, operational and sustainable development (SD) areas.This evaluation is then used to determine bonus levels for employees, including members of the Executive Committee. Sustainable development accounted for 20% of the scorecard for 2009. As in previous years, safety was the key measure,supplemented by other aspects of HSSE & SP performance.For 2010, an assessment by the Dow Jones Sustainability Indexes of our performance in sustainable development will account for half of the SD element in the scorecard for members of the Executive Committee.Successful delivery of major projects will be part of the scorecard for all employees, with early engagement with communities one factor considered."
Having just been dumped out of the Dow Jones Sustainability Index, Shell is now believed to be reviewing whether this is used as a bonus metric, with claims that the rejection from the Index was subjective. I'm sure if they were not out of the Index and the bonuses got paid we would not be hearing complaints about how subjective it was. Rather than kicking up a fuss about how subjective the measure is, surely they should be working hard to get back on the DJSI.
I, for one, would certainly have more respect for Shell's corporate sustainabilty commitments if they stood by them accepting that perhaps this year bonuses weren't going to be as high as previous years, but this has flagged that there needs to be more real focus on the long-term impacts the company has on society and the environment.
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